It's Been A Long Time, I Shouldn't Have Left You...

It's been a long time since I have blogged anything and I want to get back in the habit of doing so. I am currently working at Taco Bell as a manager, again. My boss is a 21 year old college student with 3 kids, a new Escalade, and her husbands flashy RX8. Needless to say, shes not doing a great job juggling all of these responsibilities. I love her to death and would do almost anything for her, but she pisses me off like no one I know. I'm tired of trying to explain to her ways her job can be easier, and ways to get the respect from the crew she so desperately desires. No one seems to like the way she runs the store, crew or manager wise. We all feel the same way, she wants to play boss and be bossy. The whole time sitting in the office not setting the example to her crew that she should as a manager. Leading by example, attitude reflecting leadership, and all around people management are her 3 main issues. She wonders why we can't make numbers for speed of service when she doesn't train ANY of her people to do their jobs. Poor training. Thats a huge problem. Setting a new hire down in the training room and showing them a couple videos isn't going to cut it. These people need to know proper policy and procedures in order to do their jobs. She expects her people to things they haven't been trained to do. Now I know I sound like I'm royaly bitching, and maybe I am, but I'm so tired of being gripped at for not doing things I didn't know I should be doing, an I'm a manager! When the crew isn't trained, or is aloud to run rampant, I have to work harder. And I don't get paid that well, nor do I get paid to do anyones job other than my own. I get paid for the hours I work, I don't get to combine my hours and your hours for a badass check. I get what I get, any extra work I do I do on my own accord. Not because I'll get extra cash, but because it needs to be done. And I do it happily cause it's my job, and I love what I do. Honestly. But most of the time I'm sick and tired of busting my ass to make this store work, when the store manager sits on hers and collects a sweet paycheck. I'm just saying, from the top, weither its a regional manager, district coach, store manager, assistant managers, shift managers, crew trainers, or crew members, everyone trains the person below them. Thats the way every corporation in the world works. But if one of those links in the chain breaks it literally all starts to fall apart. Show your managers how to do their jobs, they show the crew trainers, the crew trainers show the crew. But if the store manager doesn't know what to do, how does she expect the managers to train the crew trainers properly so that the crew does the job she wants them to do, and give her the results that she constantly bitches about not getting. Anyone one can learn policys and procedures, Management skills and how to deal with employees as well as customers are a more specialized training. I have learned these skills but when I try to teach them to my boss, I'm being insubordanant and want her job. If she would just see I don't want her job but to make her a better manager. She can't see that from way up on her pedistool. But I keep tryin, cause I like my job, I just want everyone to be better at it


JoeLove out!